Re: Curly and Straight Dread Falls, help mailing issue!

KittyKassdreads · Post by **KittyKassdreads** » Mon Jun 27, 2011 3:27 am

poxabomination wrote:I lol'd

Aww I didn't mean you shouldn't use priority, I just meant don't beat yourself up! Things can go wrong no matter how careful you are or what service you use.

lol its ok, i know.
i just find it crazy how i can't avoid failure XD

KittyKassdreads · Post by **KittyKassdreads** » Mon Jun 27, 2011 3:28 am

..::AtomicLox::.. wrote:Awww I want to hug you, that's the worst feeling ever!

I would hang in there a few more days actually, Parcel post can take "up to 14 business days" but I've had it take longer than that on several occasions. It may be that the kit is on it's way and could even show up tomorrow, which technically would only make it a day late, I think? Have faith, keep breathing! <3<3

As far as your reputation and a refund, the most important thing you can do is keep in constant contact with your client and apologize sincerely and frequently, even though it totally isn't your fault. This one time, I would offer a refund (perhaps after another week or so, just in case the package shows up, which I have total faith it will and then you'll be posting the most relieved and happy response ever!!!!). Next time, state upon sale that you are not responsible for issues with the post and that clients are more than welcome to purchase insurance at an additional cost if they like. Like I said, I have always had great luck shipping Priority as long as I use the (free!) packaging provided. You can actually hit the usps website and have them send boxes and envelopes to your home! The other great thing about Priority is that if there is an issue with something getting lost you know for sure within about a week, so no agonizing like this! Most packages I ship out make it with in two days, at the very, very most four.

/end sleepy babbling!

good luck love, keep up posted! (did anyone else laugh at that unintentional pun? no? I need a nap.)

thanks so much, that really helped, i'll try to keep calm and have my finger crossed <3

you guys will be hearing from me if all goes well! XD

..::AtomicLox::.. · Post by **..::AtomicLox::..** » Mon Jun 27, 2011 3:43 am

poxabomination wrote:I lol'd

Aww I didn't mean you shouldn't use priority, I just meant don't beat yourself up! Things can go wrong no matter how careful you are or what service you use.

Agreed, agreed!

diversityhair · Post by **diversityhair** » Mon Jun 27, 2011 7:47 am

Ooops sorry i didnt see you werent in the UK. AFAIK you can purchase in insurance for parcels... maybe look into that next time.

..::AtomicLox::.. · Post by **..::AtomicLox::..** » Mon Jun 27, 2011 7:57 pm

Juuust so you know, I was at the PO today and was told Parcel Post can take up to SIXTEEN business days! So you never know!

KittyKassdreads · Post by **KittyKassdreads** » Mon Jun 27, 2011 8:11 pm

..::AtomicLox::.. wrote:Juuust so you know, I was at the PO today and was told Parcel Post can take up to SIXTEEN business days! So you never know!

I think its been longer then that though. let see i mailed them on the 6th so about 17-18 days i think

zaea · Post by **zaea** » Tue Jun 28, 2011 4:18 pm

out of curiosity, where was it mailed to again?

the midwest has been plagued with nasty storms again this week, if it had to go through there, it may have been delayed by the tornadoes.

KittyKassdreads · Post by **KittyKassdreads** » Tue Jun 28, 2011 5:48 pm

zaea wrote:out of curiosity, where was it mailed to again?

the midwest has been plagued with nasty storms again this week, if it had to go through there, it may have been delayed by the tornadoes.

It had to go to WA

zaea · Post by **zaea** » Tue Jun 28, 2011 5:54 pm

It's entirely possible that it could have been either delayed or lost altogether going through the storms that have been happening in the midwest.

KittyKassdreads · Post by **KittyKassdreads** » Tue Jun 28, 2011 6:53 pm

zaea wrote:It's entirely possible that it could have been either delayed or lost altogether going through the storms that have been happening in the midwest.

that would really suck :[ i hope not!
what bad timing ;_;

WyckedKitty · Post by **WyckedKitty** » Tue Jun 28, 2011 8:06 pm

Yeah,its definitely possible...we had storms again today & we're under slight risk again for severe weather so I wouldn't be surprised if there was a delay if it had to go through any of these mid western states. So I think everyone is right in this case just give it a few more days & see if she gets them. I hope everything works out for you hon.

dread_addiction · Post by **dread_addiction** » Tue Jun 28, 2011 11:35 pm

well one time it took about a whole month for my package to arrive but i sent to Italy and they always take forever. if you sent within the USA it shouldn't take more than 2 weeks

zaea · Post by **zaea** » Tue Jul 12, 2011 3:08 pm

Did your customer ever receive the dreads?

KittyKassdreads · Post by **KittyKassdreads** » Tue Jul 12, 2011 4:56 pm

zaea wrote:Did your customer ever receive the dreads?

nope ;_; sadly they lost them and im heart broken.

zaea · Post by **zaea** » Tue Jul 12, 2011 5:16 pm

Oh no!

I'm sorry hun :c Hopefully they'll turn up eventually. USPS has lost loads of my stuff ><

WyckedKitty · Post by **WyckedKitty** » Tue Jul 12, 2011 10:14 pm

I'm sorry hon. This is stuff I worry about constantly when mailing stuff or receiving stuff from the mail. You would think it's their job,they do this stuff everyday so they would be extra careful but I guess not. But,for future reference if you don't already,I would purchase insurance on all your packages.

..::AtomicLox::.. · Post by **..::AtomicLox::..** » Wed Jul 13, 2011 9:39 am

awww I'm so sorry!

Cortney9mm · Post by **Cortney9mm** » Fri Aug 05, 2011 5:45 pm

So what happened did they ever turn up ?

KittyKassdreads · Post by **KittyKassdreads** » Fri Aug 05, 2011 9:01 pm

nope :[

Cortney9mm · Post by **Cortney9mm** » Mon Aug 08, 2011 1:40 am

aww :

that sucks

CryptiquesBizarre · Post by **CryptiquesBizarre** » Sun Sep 11, 2011 12:11 am

I'm sorry they never got the falls.

I hope they randomly arrive one day soon.

paulmike · Post by **paulmike** » Thu Nov 10, 2011 10:51 am

They looks wonderful, i really like it.

Kittycat · Post by **Kittycat** » Thu Nov 10, 2011 6:47 pm

Really liked the curly ones! Great color combo

Post by **VonBioHazard** » Tue Nov 15, 2011 11:32 am

oh there super nice *_*

MissLove · Post by **MissLove** » Wed Nov 23, 2011 1:05 pm

They are bloody wonderful! Id mail them in a box, personally! X

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